Our care plans are designed to be monthly plans and as such we reserve your place in our queue and resources each month, therefore it does not rollover for our plans.

You can take comfort in the fact that what you will request within that allocated minutes of time (depending on your plan) will be addressed by our team with immediate attention.

Stop and breathe,  that’s why we are here. You can learn about our time-proven process on our process page. 

We also strive to make the whole process an experience to enjoy with lots of fun extras. 

Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is all good. 

On our Premium plan you can also request Social Media, Content and On Page SEO services. We just ask you to be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.

Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in.

Request a cancellation via email to hello@simplydigitaldesign.com and we will immediately stop the next payment.

Yes on the Social Media Management Package. You know your business and customer base best. Therefore we rely on you to send us a variety of content for us to extract from. The content that you send us can be a link, latest news for your company, an article you found interesting, a YouTube video, or another blog post from other sites you want us to monitor. Once we pull out the posts, we will request your approval and schedule them out for the next 30 days.
(we will take care of providing stock images and SEO meta information)

On the SEO and Content Packages we will welcome any relevant content you can send us but our copy writer will also create 2 blog posts or articles a month from which we’ll syndicate content